Trust, Security, and Transparency at Infatica
Infatica operates with transparency, security, and responsible network management at its core. Explore our certifications, policies, and safeguards that help maintain a secure and ethical data ecosystem.
TRUSTED BY FORTUNE 500 COMPANIES
ISO-Certified Security
All Infatica products are regularly certified by industry-recognized organizations to ensure safe use
Inside Infatica’s Trust Framework
Learn how our certifications, policies, and ethical practices work together to support a secure and reliable platform.
Security & Compliance
Learn how Infatica keeps its platform secure and aligned with global standards. Explore our certifications and verification processes that help protect data and ensure everything runs safely and reliably.
Experience Trusted Data Infrastructure
Want to learn more about our security, compliance, or transparency?
FAQ
Frequently Asked Questions
Common questions about our security posture, compliance standards, and transparent platform practices.
Infatica is certified under ISO/IEC 27001 (information security), ISO/IEC 27701 (privacy management), ISO 20000-1 (IT service management), and ISO 22301 (business continuity), reflecting our commitment to secure, reliable, and compliant operations globally.
We follow strict data protection practices and comply with GDPR and CCPA, limiting personal data collection to what is necessary, applying encryption, and maintaining transparent processes for secure handling and storage of information.
All customers must undergo mandatory Know Your Customer (KYC) verification, including identity documentation, to confirm legitimacy, prevent abuse, and ensure that only responsible, lawful users access our proxy and data services.
Residential IPs are contributed voluntarily by users through partner applications with explicit consent. Participants are fully informed, can opt out anytime, and are compensated fairly, ensuring a transparent and responsible network ecosystem.
Infatica applies continuous monitoring, automated detection systems, and manual investigations to identify suspicious activity. Combined with verified use cases and rapid threat response, this framework protects the network from misuse or malicious behavior.
Our IT and proxy infrastructure is monitored continuously, supported by ISO 20000-1 and ISO 22301 frameworks. Redundancies, backup systems, and incident response procedures ensure minimal downtime and reliable platform performance.
Yes. Infatica adheres to GDPR, CCPA, and other relevant regulations to protect user data. Policies and procedures are regularly reviewed and updated to maintain compliance across all operational regions.
Reports of suspicious activity are investigated promptly by our security team. Depending on findings, accounts may be suspended, malicious activity mitigated, and network integrity maintained, ensuring customers and peers are protected.
Absolutely. Residential participants are fully informed and can leave the network at any time. Opt-out mechanisms are simple and transparent, ensuring users maintain control over their participation and shared resources.
Infatica maintains clear Privacy Policy, Terms of Service (ToS), and Service Level Agreement (SLA) documents. These outline obligations, rights, data handling practices, and service commitments to provide transparency for customers and partners.
All data transmitted through Infatica's network is encrypted using secure protocols. This prevents interception, ensures confidentiality, and protects both our customers and network participants from potential security threats.
Yes. All products and services operate under strict ethical standards, verified use cases, and responsible network sourcing policies. These measures ensure compliance with regulations while maintaining trust and transparency across our ecosystem.
Accounts engaging in prohibited activities may be suspended or terminated. Depending on the severity, additional investigations are conducted to prevent network abuse, maintain compliance, and protect the integrity of the platform.
Data collection follows strict consent rules, legal guidelines, and verified use cases. Residential contributors provide informed consent, and monitoring ensures that the network is used exclusively for legitimate, ethical business purposes.